We put in a gas line and bought a Raypak/Rheem 400 BTU heater in July 2019. Basically have had one full season of use. Opened the pool (in Ohio) a few days ago, it turned on and worked fine for the short while we had it on. Same thing the next day ran it for about 2 hrs. Yesterday turned it on and left the pool area. Went to check the temp about an hour and half later and noticed ashes on the display and then quickly realized it had caught fire. It was cool at this point so it had shut off much earlier. Husband took off front panel and wires are fried and the plastic part where the gas line connects to the heater had melted inside the heater and out. We checked inside the heater before firing it up and it was clean and clear of debri. Concrete slab around the heater was dark with soot. Called the guy who installed it and he will be out in a week or so to look at it. I'm devastated. Warranty has expired. This heater was not cheap. Not to mention we now have no heat to the pool. Any ideas?
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